08:30 AM
08:30 AM - 09:00 AM
AREA EXPO
NETWORKING TIME
Networking Coffee
09:00 AM
09:00 AM - 09:45 AM
SESSIONE PLENARIA D'APERTURA
TAVOLA ROTONDA: IL FUTURO DI BANCHE E ASSICURAZIONI
09:45 AM
09:45 AM - 10:15 AM
AREA EXPO
NETWORKING TIME
Networking Coffee
10:15 AM
10:15 AM - 10:30 AM
INTERVENTO A CURA ESPERTO
Come usare la videoconferenza per aumentare la fiducia ed il coinvolgimento dei clienti?
Fabio Sambrotta Regional Sales Manager Italy PEXIP
10:30 AM
10:30 AM - 10:45 AM
INTERVENTO A CURA ESPERTO
Un supporto innovativo alla finanza
Alessandro Merlo Market Director Banking & Insurance SPINDOX e Marco Pagani CEO WIZKEY
10:45 AM
10:45 AM - 11:00 AM
INTERVENTO A CURA ESPERTO
Velocità e controllo: la nota spese automatica
Gian Luca Balzani Regional Sales Executive SAP CONCUR e Marco Civardi Account Development Manager AIRPLUS INTERNATIONAL
11:00 AM
11:00 AM - 11:15 AM
AREA EXPO
NETWORKING TIME
Networking Coffee
11:15 AM
11:15 AM - 12:00 PM
TAVOLA ROTONDA: Sistemi, Soluzioni e Tecnologie per le BANCHE
Big Data - Cloud Computing - Cognitive Computing - ITSM - System Integrator - Blockchain - Digital Transformation - PSD2 - IoT - Monitoring - GDPR - Artificial Intelligence - API Management - Data Center - Unified Communication - Storage - Endpoint Security - Innovation - Cloud Security - Data Protection - Smart Working - Technology & Covid-19 - Technology & Economy
12:00 PM
12:00 PM - 12:45 PM
TAVOLA ROTONDA: Sistemi, Soluzioni e Tecnologie per le BANCHE
Big Data - Cloud Computing - Cognitive Computing - ITSM - System Integrator - Blockchain - Digital Transformation - PSD2 - IoT - Monitoring - GDPR - Artificial Intelligence - API Management - Data Center - Unified Communication - Storage - Endpoint Security - Innovation - Cloud Security - Data Protection - Smart Working - Technology & Covid-19 - Technology & Economy
12:45 PM
12:45 PM - 02:15 PM
AREA EXPO
NETWORKING TIME
Networking Lunch in Area Expo e Networking Speaker Lunch
02:15 PM
02:15 PM - 03:15 PM
TAVOLA ROTONDA: Sistemi, Soluzioni e Tecnologie per le ASSICURAZIONI
Big Data - Cloud Computing - Cognitive Computing - ITSM - System Integrator - Blockchain - Digital Transformation - PSD2 - IoT - Monitoring - GDPR - Artificial Intelligence - API Management - Data Center - Unified Communication - Storage - Endpoint Security - Innovation - Cloud Security - Data Protection - Smart Working - Technology & Covid-19 - Technology & Economy
03:15 PM
03:15 PM - 3:30 PM
AREA EXPO
NETWORKING TIME
Networking Coffee
04:15 PM
04:15 PM - 04:30 PM
AREA EXPO
NETWORKING TIME
Fine Lavori e Ringraziamenti Finali
10:15 AM
10:15 AM - 10:30 AM
INTERVENTO A CURA ESPERTO
Why your loan origination system should be built on top of your CRM
Wim Geukens Managing Director VERIPARK EUROPE
10:30 AM
10:30 AM - 10:45 AM
INTERVENTO A CURA ESPERTO
Come trasformare il customer journey in una customer experience di valore grazie ai video personalizzati e interattivi
Francesco Compiani Head of Product Management DOXEE
10:45 AM
10:45 AM - 11:15 AM
AREA EXPO
NETWORKING TIME
Networking Coffee
11:15 AM
11:15 AM - 12:00 PM
TAVOLA ROTONDA: CRM e MARKETING in BANCA
CRM - Digital Transformation - Artificial Intelligence - Customer Experience - Omnichannel - Marketing Automation - Contact Center - Smart Engagement
12:00 PM
12:00 PM - 12:45 PM
TAVOLA ROTONDA: CRM e MARKETING in BANCA
Digital Marketing - Artificial Intelligence - Video Engagement - RPA - Blockchain - Email Marketing - Big Data & Analitycs - Mobile Marketing - Social Strategy
12:45 PM
12:45 PM - 02:15 PM
AREA EXPO
NETWORKING TIME
Networking Lunch in Area Expo e Networking Speaker Lunch
10:15 AM
10:15 AM - 10:30 AM
INTERVENTO A CURA ESPERTO
E’ possibile integrare intelligenza emotiva e artificiale nei processi di vendita?
Michele Perin IT Manager PREVINET
10:30 AM
10:30 AM - 12:00 PM
TAVOLA ROTONDA: CRM e MARKETING nelle ASSICURAZIONI
Artificial Intelligence - Big Data & Analitycs - Social Strategy - Digital Marketing - RPA - Marketing Automation - Smart Engagement - Change Management
12:00 PM
12:00 PM - 12:15 PM
AREA EXPO
NETWORKING TIME
Networking Coffee
12:45 PM
12:45 PM - 02:15 PM
AREA EXPO
NETWORKING TIME
Networking Lunch in Area Expo e Networking Speaker Lunch
10:15 AM
10:15 AM - 10:30 AM
INTERVENTO A CURA ESPERTO
Il documento informatico ha delle nuove linee guida e non sono solo consigli
Fabio Omar El Ariny Partner DOCFLOW
10:30 AM
10:30 AM - 10:45 AM
INTERVENTO A CURA ESPERTO
Il low code come approccio trasformativo per l’evoluzione delle operations
Andrea Chiarentin Founder and Senior Manager KI REPLY
Martina Paianini Founder and Senior Manager KI REPLY
10:45 AM
10:45 AM - 11:00 AM
INTERVENTO A CURA ESPERTO
Come prendere il controllo del back office attraverso l’automazione di Konica Minolta
Massimiliano Macchia Digital Solutions Director KONICA MINOLTA BUSINESS SOLUTIONS ITALIA
11:00 AM
11:00 AM - 11:15 AM
AREA EXPO
NETWORKING TIME
Networking Coffee
11:15 AM
11:15 AM - 12:45 PM
TAVOLA ROTONDA: Processi & Operations nelle ASSICURAZIONI
Gestione Documentale - Internet of Things - Artificial Intelligence - RPA - Big Data - Cognitive Computing - Pagamenti Digitali - BPO - Digital Transformation - Gestione Processi - Firma Digitale - Smart Working - Processi e Organizzazione per Covid-19
12:45 PM
12:45 PM - 02:15 PM
AREA EXPO
NETWORKING TIME
Networking Lunch in Area Expo e Networking Speaker Lunch
02:15 PM
02:15 PM - 02:30 PM
Intervento a cura Esperto
Rivoluzione e evoluzione dei Financial Services: è arrivato il momento dell’Help Desk ibrido
Claudio Masini Amministratore Delegato QUIX
02:30 PM
02:30 PM - 03:15 PM
TAVOLA ROTONDA: Processi & Operations in BANCA
COO - Artificial Intelligence - Robotic Process Automation - Internet of Things - Digital Transformation - Gestione Processi - BPO - Smart Automation - Firma Digitale - Mobile Solutions - Smart Working - Processi e Organizzazione per Covid-19
03:15 PM
03:15 PM - 03:30 PM
AREA EXPO
NETWORKING TIME
Networking Coffee
03:30 PM
03:30 PM - 04:15 PM
TAVOLA ROTONDA: Processi & Operations in BANCA
COO - Artificial Intelligence - Robotic Process Automation - Internet of Things - Digital Transformation - Gestione Processi - BPO - Smart Automation - Firma Digitale - Mobile Solutions - Smart Working - Processi e Organizzazione per Covid-19
04:15 PM
04:15 PM - 04:30 PM
AREA EXPO
NETWORKING TIME
Fine Lavori e Ringraziamenti Finali
02:15 PM
02:15 PM - 02:30 PM
INTERVENTO A CURA ESPERTO
Ciclo di vita del credito: il valore degli Analytics
Naica Tedesco Risk Analytics Manager TARGET REPLY Alberto Roitz Principal System Engineer SAS
2:30 PM
2:30 PM - 03:15 PM
TAVOLA ROTONDA: CREDIT MANAGEMENT
Cartolarizzazioni - Npl - Aste Immobiliari - Credit Recovery - Big Data - Analytics - Risk Management - Cessione Del Credito - Iot - Informazioni Commerciali
03:15 PM
03:15 PM - 03:30 PM
AREA EXPO
NETWORKING TIME
Networking Coffee
03:30 PM
03:30 PM - 04:15 PM
TAVOLA ROTONDA: RISK MANAGEMENT & CORPORATE GOVERNANCE
Business Intelligence - Reporting - Analisi KPI - Stress Testing - Big Data & Analytics - Data Governance - Compliance - Antiriciclaggio - Machine Learning - Artificial Intelligence - Blockchain - Internet of Things
04:15 PM
04:15 PM - 04:30 PM
AREA EXPO
NETWORKING TIME
Fine Lavori e Ringraziamenti Finali
02:15 PM
02:15 PM - 02:30 PM
INTERVENTO A CURA ESPERTO
Claims Automation e CAI Digitale, dalla Automazione dei Processi di Backoffice alla innovazione nella User Experience dell’assicurato
Marco Donnamaria Sales Director DATLAS
02:30 PM
02:30 PM - 03:15 PM
TAVOLA ROTONDA: Claims Management
Fraud Management - RPA - Black box - Machine Learning - Internet of Things - Intelligent Automation - Big Data & Analitycs - Fiduciari - Videoperizia - Carrozzieri
03:15 PM
03:15 PM - 03:30 PM
AREA EXPO
NETWORKING TIME
Networking Coffee
03:30 PM
03:30 PM - 04:15 PM
TAVOLA ROTONDA: Claims Management
Fraud Management - RPA - Black box - Machine Learning - Internet of Things - Intelligent Automation - Big Data & Analitycs - Fiduciari - Videoperizia - Carrozzieri
04:15 PM
04:15 PM - 04:30 PM
AREA EXPO
NETWORKING TIME
Fine Lavori e Ringraziamenti Finali